In a digital society hooked on immediate pleasure, one of the recent things you want to encounter while browsing is an error message, like Err_Internet_Disconnected. the situation can suddenly become frustrating if you try to fix it without any information.
For normal users, the very confusing errors are the ones where it can sometimes hard to identify between a problem with your internet connection and another thing, such as a browser issue.
What is the err_internet_disconnected Error?
The Err_Internet_Disconnected is the common error message in Google Chrome and Opera browsers, both on PCs (macOS & Windows 10/8.x/7) and on phones (Android & iOS) or tablets.
Google Chrome
Internet Disconnected Error in Chrome program shows up with a blunder message saying “Unable to connect to the Internet” and “Google Chrome can’t display the webpage because your computer isn’t connected to the Internet.”
Opera
In the Opera browser, it will simply show as No internet. Which isn’t very helpful.
It happens when your browser unable to establish an internet connection to the host for an unknown reason and, it prevents you from visiting websites in the browser. If you found the err_internet_disconnected error in Android or iOS, it could be that software or a setting from the device is what’s causing the problem.
If you face this issue, you have to try several ways because there is not a particular reason behind this error and that’s why I want to troubleshoot it, by following the complete guide.
In this article, we mainly discuss fixing the internet disconnected error for the Google Chrome browser on Windows 10 and macOS. I am pretty confident you will get away from this error once you apply all of the below-mentioned methods.
Fix Err_Internet_Disconnected Error:
- Check your Cables & Restart Router
- Configure Local Area Network (LAN) Settings
- Run Internet Network Troubleshooter
- Reset IP/TCP Settings And Flush DNS Caches
- Delete WLAN Profiles (Wireless Profiles)
- Disable firewall
- Disable Antivirus
- Clear browser history
- Disable Internet Protocol Version 6 (IPv6)
- Reinstall network adaptor
- Remove WiFi network and reconnect
- Reset Your Browser to the default
1. Check your Cables & Restart Router
Many times, User faces that kind of problems due to some technical issues. In those cases, the LAN or the modem cables might be got disgruntled. So first, check your cables first and assure they are joined correctly and, restart your modem and see if the issue is resolved. Though the process takes only a few minutes, so it’s more than worth a try when you’re dealing with possible connection issues.
To restart your router, disconnect the power supply to your router and wait for about 30 seconds, before plugging it back in. Then try to access the page that returned an error. If it loads, then you’re ready to roll. If you’re still getting this problem, then follow the next solutions.
2. Configure Local Area Network (LAN) Settings
In case, if you have ever used a proxy in the LAN Settings. But later, you forgot to undo it, then it can cause the Err_Internet_Disconnected error. So, by adjusting those settings, you can restore your internet connection, follow the steps below.
For Windows:
- First, Open Control Panel and go to Internet Options.
- Then, Choose the ‘Connection’ tab and then click on the ‘LAN settings’.
- In the new window, you will notice three checkmarks. Assure that, here Automatically detect settings and Use a proxy server for your LAN are unchecked.
- Then tap on the “OK” button twice.
For MAC:
- On Mac, Click the Apple icon in the top-left of the menu bar & Select “System Preferences” in that menu.
- Click on “Network” in the system preference window. Then, select your current network connection.
- After it, click on Advanced button and Click on the Proxies.
- Uncheck all proxy servers selected under the“Select a protocol to configure” options.
- Click OK, then if you’ve made any changes click Apply Now and, enter the admin password for editing the options.
Then, Start your Chrome and see if the error fixed or not. If the problem is still remaining, try the next solution.
Related: 10 Methods to Remove Activate Windows 10 Watermark in 2019)
3. Run Internet Connections Troubleshooter
For Windows:
- Go to Settings app in Windows 10 and tap Update & Security option.
- Choose the Troubleshoot option from the menu and click Run the troubleshooter below Internet Connections.
- comply the instructions on-screen to work the Internet Connections troubleshooter.
For MAC:
- Choose Apple menu and navigate to System Preferences and click Network.
- Click Assist me, and then click Diagnostics.
The Network Diagnostics service will lead you in a series of questions and tests, ranging from monitoring your ethernet or Wi-Fi connection to network configuration and DNS servers.
4. Reset IP/TCP Settings And Flush DNS Caches
Flushing DNS and resetting IP/TCP settings are effective ways to fix network problems. You will need to start Command Prompt to do these actions.
For Windows:
- Right-click on Windows Button and, then select “Command Prompt (Admin).”
- In Command Prompt, enter the following lines.
- ipconfig /release
- ipconfig /all
- ipconfig /flushdns
- ipconfig /renew
- netsh int ip set dns
- netsh winsock reset
(Make sure you press Enter after every line of command and wait for the process to finish before going to the next line)
- Reboot to complete the process.
For MAC:
- Start the Terminal app doing the keyboard shortcut “Command + Space bar“.
- Then type in Terminal and touch the Enter key.
- Copy this command into Terminal: sudo killall -HUP mDNSResponder; sleep 2;
- Then tap the Enter key & Insert the correct password for your macOS and tap Enter over to continue.
- Leave Terminal using the keyboard shortcut Command + Q.
Flushing DNS seems to fix ERR_INTERNET_DISCONNECTED issue in Google Chrome.
5. Delete WLAN Profiles (Wireless Profiles)
If you are getting ERR_INTERNET_DISCONNECTED error on PC, You can resolve it by simply removing the wireless profile manually. To do the process, follow these steps:
For Windows:
- Start Command Prompt as administrator.
- Now write ‘netsh wlan show profiles‘ command to see all the available profiles.
- Then run netsh wlan delete profile name=”[PROFILE NAME]” to remove it.
For MAC:
- Open the Apple menu then choose System Preferences.
- Then navigate to Internet &Wireless section and click Network.
- Below Network screen, please pick Airport/WI-FI, and then tap Advanced.
- Below the Airport tab, choose the network which you want to exclude and tap on the button “-”. Then tap OK.
- Go back to Network page and double-click the network name that you want to reconnect.
- Then write in the wireless password and tap on OK.
After removing the wireless profile, connect to the same wireless profile to check if the problem is still here or not.
Related: 10 Ways Fix “Unfortunately the Process com.android.phone has stopped.”
6. Temporarily Disable Firewall
Firewalls are intended to preserve users and their systems. But sometimes the firewalls on your PC or device may conflict with the internet connection on various occasions. Disabling Firewall may interrupt with the security of your device, but it can get you the internet back by temporarily disabling it.
For Windows:
- Tap the Windows start button and go to Control Panel.
- Tap on the “System and Security” option and select “Windows Firewall”.
- Select “Turn off Windows Firewall (not recommended)” option for every available network.
For MAC:
- Tap “Command + Space bar” and start the spotlight search.
- Type “system preferences”.
- Then, start the “System Preferences” application.
- Go to the “Security & Privacy” option.
- Tap on the “Turn Off Firewall” below the Firewall tab.
Check the internet connection and enable your firewall quickly. If the firewall was the root cause of the Err_Internet_Disconnected error. then, contact service or support centre for more help.
7. Temporarily Disable Antivirus
Antivirus software can also restrict access to the internet. You can temporarily disable these applications to check whether they blocked your Internet connection. To disable antivirus on Windows 10 follows the given steps:
For Windows:
- Start the “Setting” menu & Navigate to “Update & Security” option.
- Then, turn-off “Real-time protection” under “Windows Defender” tab.
In the event that the above technique doesn’t go well make a point to pursue precisely the same strides to turn on your Antivirus again.
8. Clear browser history
Chrome will collect information in its cache on your computer or device. This includes your browsing history, saved login data, passwords, autofill-data and cookies. Although they’re useful, Cookies from malicious websites may cause internet disconnection problems in Chrome and also prevent the connection to the sites. Fortunately, this problem is simply solved by clearing your cache, you just need to follow the steps listed below:
For Windows:
Chrome (Method 1):
- Start Google Chrome and hold Ctrl + H to open history.
- Then, tap Clear browsing data from the left side panel.
- Now click on clear browser data and select from the beginning of time / All Time from the drop-down menu.
- Select every available option (You can leave Password option).
- Click on Clear browsing data button.
Chrome (Method 2):
Simply enter the following URL into your address bar:
chrome://settings/clearBrowserData
Opera (Method 1):
- Click on the navigation bar on the left and click the clock icon to enter History.
- Select from the beginning of time from the drop-down menu.
- Click on Clear data button.
Opera (Method 2):
Just enter the following URL into your address bar:
opera://settings/clearBrowserData
For MAC:
- Click on the 3-dots Chrome menu icon.
- Navigate to More Tools and tap on Clear Browsing Data.
- Select All Time as the “Time Range” and Clear Browsing History, Cookies and Cached Images by clicking on “Clear Data button”.
9. Disable Internet Protocol Version 6 (IPv6)
Some times Internat protocol version 6 (IPv6) can also cause err_internet_disconnected error in chrome. You can assure it by disabling IPv6, Follow the steps given below to do that:
For Windows:
- Click on search & type Network and Sharing Center in the search box.
- Open Network and Sharing Center in Windows 10.
- Tap Change adapter settings in the left panel.
- A Network Connections window is shown, right-click the network adapter and click Properties.
- Unmark Internet Protocol Version 6 (TCP/IPv6) and tap OK.
- Restart Computer to save changes.
For MAC:
- Click on the Apple Menu icon and select System Preferences.
- In the System Preferences window, click on Network.
- Then, choose your active network adapter (Ethernet or Wi-Fi) from the left-handed panel.
- With your active network adapter chosen, tap on Advanced.
- In the Advanced menu, Touch on the TCP/IP tab.
- Tap on the Configure IPv6 drop-down menu and adjust it to Off.
- Tap on OK to validate and Apply to keep the changes.
After disabling Internat protocol version 6 (IPv6). You can verify that if your network connection gets back to normal. If it doesn’t work, then you can do the process in reverse.
10. Reinstall Network Adaptor
For Windows:
- Touch “Windows Key + X” to open the power user menu and choose the “Device Manager” option.
- Open Network Adapters and locate your network adapter name.
(Make sure you remember the adapter name just to be safe.)
- Right-click on your network adapter and uninstall it.
- If it asks for confirmation select Yes/OK.
- Restart your PC and the system will automatically monitor and reinstall your device.
11. Remove Wi-Fi network and Reconnect
If you often have a problem with your WiFi network then it is a great idea to remove and then reconnect it again.
For Windows 10:
- In the “Settings” option, Tap on “Network & Internet” option and navigate to the “Wi-Fi” tab.
- Then, Tap on the “Manage Wi-Fi settings”.
- Navigate through to “Manage known networks” section.
- Select the WiFi network and click on the “Forget” button.
For MAC:
- Click on the Apple Menu icon and select System Preferences.
- Navigate to the “Network” option and tap on the lock pad icon.
- Type your admin password to allow editing of network options.
- Then, Navigate to “Advanced” section below-connected Wi-Fi network.
- Choose the WiFi network and Tap on the minus (-) button to remove from the table.
12. Reset Your Browser
In the event that despite everything you getting Err_internet_disconnected blunder on your PC or gadget, the issue may be identified with your settings. Some of the time a few settings in your program can initiate this issue to show up, however without much of a stretch you can fix the issue by resetting Chrome to default. To do that, just follow these steps:
Chrome:
- Open the Settings tab.
- Scroll down to the bottom of the Settings page and tap Advanced.
- Choose Restore settings to their original defaults.
- Tap on the Reset settings button to approve.
Opera:
- Start Opera and copy the following in the address bar:
opera://about
- In the page that starts, you will notice the “Paths” section.
- Remark the Profile and Cache values.
- Now close Opera
- Delete these two folders: Profile and Cache. In my case, they have the following path:
C:\Users\winaero\AppData\Roaming\Opera Software\Opera Stable C:\Users\winaero\AppData\Local\Opera Software\Opera Stable
- Now run Opera. All its settings will be returned to their defaults.
After resetting Your browser to the default, the problem should be fully fixed and everything should begin running again.
Final Words on Err_Internet_Disconnected error:
In some instances, hardware issues on your network adapter or router can cause the ERR_INTERNET_DISCONNECTED error. In this situation, you can see your device companies to get professional solutions to your problem.
To try and resolve the Err_Internet_Disconnected message, you can:
- Check your Cables & Restart Router
- Configure Local Area Network (LAN) Settings
- Run Internet Network Troubleshooter
- Reset IP/TCP Settings And Flush DNS Caches
- Delete WLAN Profiles (Wireless Profiles)
- Disable firewall
- Disable Antivirus
- Clear browser history
- Disable Internet Protocol Version 6 (IPv6)
- Reinstall network adaptor
- Remove WiFi network and reconnect
- Reset Your Browser to the default
I have discussed most of the possible methods and assisted you with this ultimate guide to fix the Err_Internet_Disconnected error in Google Chrome.